Privacy Policy

1. Introduction

Fit For Duty Rx, LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit fitfordutyrx.com.

Fit For Duty Rx, LLC operates as a Management Services Organization (MSO) and health and wellness marketing company. We operate the websites fitfordutyrx.com, ffdrx.com, and fitfordutyrx.health. This website facilitates access to physician-supervised care and wellness programs through our clinical partners, including Leg Up Recovery, its affiliated physician group Beluga Health, P.A., and National Telehealth Providers (collectively, the "Clinical Partners"). We do not provide medical care, process membership or prescription payments, or collect protected health information on this website.

By using this website, you consent to the practices described in this policy. If you do not agree, do not use this website.

2. Information We Collect

Information You Provide Directly

• Contact and inquiry form submissions: Name, email address, phone number, organization details, program interest, and any message content you submit through our inquiry or contact forms.
• Communications: Any information you provide when contacting us by email or phone.

Information Collected Automatically

• Device & usage data: IP address, browser type, operating system, pages visited, time on site, and referring URLs.
• Cookies & tracking technologies: See Section 8 for details.

Information We Do Not Collect

• Protected Health Information (PHI) such as medical records, health history, prescriptions, diagnoses, or lab results
• Payment card or financial information
• Social Security numbers or government-issued IDs
• Insurance information

3. How We Use Your Information

• Respond to your inquiries and connect you with the appropriate program or Clinical Partner
• Send follow-up communications related to your inquiry
• With your consent, send promotional communications about our programs. You may opt out at any time
• Improve our website and marketing effectiveness
• Comply with applicable laws and protect our rights
• Detect and prevent fraud or abuse

4. SMS & Text Message Communications

If you provide your mobile phone number through any inquiry form on this website, you may receive SMS text messages from Fit For Duty Rx, LLC related to acknowledgment of your inquiry, follow-up regarding the program you asked about, customer service responses, and periodic informational updates about programs you have expressed interest in.

Consent

By providing your mobile phone number on any inquiry form on this website, you expressly consent to receive SMS messages from Fit For Duty Rx, LLC. Consent to receive SMS messages is not a condition of any purchase or service.

Frequency, Rates, and Opt-Out

• Message frequency varies based on your activity and inquiry status.
• Message and data rates may apply depending on your mobile carrier and plan.
• Opt out at any time by replying STOP to any message you receive. After processing, you will not receive further SMS from us.
• Reply HELP for support, or contact us at support@fitfordutyrx.com.

We do not sell, rent, or share your mobile phone number or SMS opt-in consent data with any third parties for their marketing purposes. SMS opt-in data is treated as confidential information used only to manage your preference and to send the messages described in this section.

Note: SMS messages sent to you regarding your treatment, prescription, shipment, membership, or telehealth visit are sent by the Clinical Partner directly through their own HIPAA-compliant platform, not by Fit For Duty Rx, LLC. Those messages are governed by the Clinical Partner's privacy practices.

5. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information only as follows:

• Clinical Partner referral: When you submit an inquiry or click through to a Clinical Partner's platform, we may share your name and contact information for referral tracking purposes only. We never share health information because we do not have it.
• Email and SMS service providers: We use third-party providers to send communications. Your contact details are shared only for message delivery.
• Analytics providers: We may use analytics tools to understand website usage. Data shared is aggregated and de-identified where possible.
• Legal requirements: We may disclose information if required by law, subpoena, or court order, or to protect our rights or the safety of others.
• Business transfers: In the event of a merger or acquisition, your information may be transferred as part of the transaction.

6. HIPAA & Telehealth Data Separation

Fit For Duty Rx, LLC is not a HIPAA-covered entity. We do not provide medical services and do not collect, store, or access protected health information (PHI).

The Clinical Partners are HIPAA-compliant entities. When you access their platforms, you are subject to their privacy practices, not ours. All medical intake forms, health records, prescriptions, payment, and clinical data are managed exclusively within their HIPAA-compliant systems. There is a strict data separation between Fit For Duty Rx, LLC (marketing and referral) and the clinical practices (medical care, payment, and prescriptions).

HIPAA compliance and LegitScript certification belong exclusively to the Clinical Partners and their associated entities, not to Fit For Duty Rx, LLC.

7. Data Security

We implement commercially reasonable administrative, technical, and physical security measures including SSL/TLS encryption for data transmission. However, no method of electronic transmission is 100% secure and we cannot guarantee absolute security. In the event of a data breach affecting your personal information, we will notify you as required by applicable law.

8. Cookies & Tracking Technologies

• Essential cookies: Required for basic website functionality. These cannot be disabled.
• Advertising (Meta Pixel): With your consent, we use the Meta (Facebook) Pixel to measure the effectiveness of our advertising. This pixel does not load when you first arrive. It loads only after you select “Accept” on our cookie banner, and it does not load at all if your browser sends a Global Privacy Control (GPC) signal.

You can accept or decline non-essential cookies when you first visit the site, and you can change your choice at any time using the “Cookie Preferences” link in the footer. You can also control cookies through your browser settings. We honor Global Privacy Control signals as a request to opt out of cookie-based advertising. Declining non-essential cookies does not affect your ability to use the site.

9. Your Rights & Choices

All users: You may opt out of marketing emails or SMS at any time, request access to or correction of your personal information, and request deletion of your personal information by contacting us at support@fitfordutyrx.com. We will respond within 45 days.

California residents (CCPA/CPRA): You have the right to know what information we collect, request deletion, opt out of the sale of personal information (we do not sell personal data), and non-discrimination for exercising your rights.

Illinois residents: We do not collect biometric identifiers or biometric information.

10. Data Retention

• Contact and inquiry form submissions: retained for 2 years
• Marketing preferences: retained until you opt out or request deletion
• SMS opt-in consent records: retained for the duration of your consent and for a period thereafter as required by applicable law
• Analytics data: aggregated data retained indefinitely; individual session data for 26 months

11. Children's Privacy

This website is not intended for individuals under 18. We do not knowingly collect information from minors. If you believe a minor has submitted information to us, contact us immediately at support@fitfordutyrx.com.

12. Third-Party Links

This website contains links to third-party websites and services that are not owned or operated by Fit For Duty Rx, LLC. These include, without limitation: the Clinical Partners' care and intake platforms (including care.nationaltelehealthproviders.com and medical.leguprecovery.com), the patient portal (patient.leguprecovery.com), our separate supplement store (fitfordutyrx.health), and our DNA testing partner (fitfordutyrx.ordermydna.com). This Privacy Policy applies only to fitfordutyrx.com. When you follow a link to a third-party site, you are subject to that site's privacy policy.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by an updated effective date. Continued use of this website after changes constitutes acceptance.

14. Contact

Fit For Duty Rx, LLC, Attn: Privacy
980 N Michigan Ave, Ste 1090 PMB 578855, Chicago, IL 60611
Email: support@fitfordutyrx.com
Phone: (630) 940-3895